Content Account Manager

Wilmington, Delaware, United States | Full-time | Fully remote

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Slice is looking for incredibly talented people to join our team.  In short, the best candidates will be intelligent, tenacious, optimistic, organized, creative, social, and dedicated to constant self-improvement. The Slice Squad knows how to get things done, and done right, but that doesn't stop us from having fun along the way.

Our team has proven to be incredibly resilient as we face the challenges of COVID-19, and we are working from home for the foreseeable future.  We talk with each other constantly and have maintained our ability to collaborate, achieve goals, and grow professionally.  We also still have a lot of fun with weekly happy hours, monthly gatherings, and small surprises that arrive in the mail.  Our leadership ensures the health and safety of our team members always come first.

We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Slice will provide reasonable accommodations for qualified individuals with disabilities.

Position requirements include:

Content Development

  • Write articles, blogs, eBooks, and other written content as outlined in the editorial calendar;
  • Schedule interviews with clients as needed to gather information and understand voice and tone for all produced content;
  • Design Canva graphics as outlined in the editorial calendar;
  • Provide light video editing support as outlined in the editorial calendar; and
  • Brainstorm and suggest new content ideas.

Content Management

  • Support the Content Strategist in the development and maintenance of an editorial calendar;
  • Manage the development of content according to the editorial calendar;
  • Identify, engage, and manage content management partners including photographers, videographers, developers, designers, event planners, etc.;
  • Partner with client internal subject matter experts, thought leaders, and content developers to support their content generation;
  • Manage the execution of influencer marketing campaigns and initiatives, including coordinating directly with contracted and engaged influencers; and
  • Identify content projects that are off-track and elevate them to the Director of Client Service.

Strategy

  • Support a First Cut Session with a client, including taking thorough notes and contributing to the conversation;
  • Support the delivery of a strategy document to a client;
  • Evaluate, prioritize and predict clients’ needs and have a clear understanding of what success means to them; and
  • Stay on top of the latest trends and techniques that not only affect our industry but also our clients’ businesses.

Project Management

  • Have a clear understanding of client budgets and deadlines, and meet both regularly;
  • Deliver thorough, detailed and relevant project management updates with clients and in staff meetings; and
  • Provide weekly updates to all client scorecards for content KPIs.

Integration

  • Work with social media, public relations, and email marketing account teams to identify opportunities for integration; and
  • Work with strategy team on quarterly value reports, including provided data and insights.

Skills Required

  • Experience in writing and copyediting
  • Excellent verbal and written communication skills; ability to interview clients
  • Demonstrated ability to tell stories through words and images
  • Experience with Canva, Adobe Suite and other digital graphic design programs
  • On-site creative support (capturing photo/video content from a mobile device and using it to tell a story)
  • Familiarity with all main social media platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube, Pinterest)  
  • Understanding of SEO as it relates to written content
  • Strong research skills
  • Strong client relations skills
  • Basic video editing skills 
  • Experience with Wordpress is a plus

How to Apply

Interested candidates must submit their information below, including their resume AND cover letter (with salary requirements included).